Shipping policy

Processing Time

Once you place an order, our team begins preparing it for shipment. Orders are typically processed within 1–3 business days (excluding weekends and public holidays). For high-demand items or during sales, processing may take slightly longer. Orders placed after business hours will be processed the next business day.

Shipping Methods & Delivery Time

We work with trusted shipping and courier partners to ensure timely delivery of your products.
Estimated delivery timelines:

Standard Shipping: 5–8 business days
Express Shipping: 2–4 business days
Same-Day/Next-Day Delivery: Available in select locations

Note: Delivery times may vary depending on your location, weather conditions, or unforeseen courier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your location, chosen delivery method, and the weight/size of your order.
We may offer free shipping promotions for specific products or minimum order values, which will be clearly mentioned on the product page or during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment in real-time. Please note that tracking updates may take 24 hours to appear after your order is dispatched.

Shipping Locations

We currently ship to most locations within the country and select international destinations.
For international orders:

Delivery times may be longer
Customs duties, taxes, or import fees may apply, and are the customer’s responsibility

Delays and Unexpected Issues

While we make every effort to ensure timely delivery, certain factors beyond our control (such as bad weather, customs delays, or courier issues) may cause shipping delays. In such cases, we will keep you updated and work with the shipping provider to resolve the issue quickly.

Address Accuracy

Please ensure that your shipping address is complete and accurate at the time of placing your order. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses. If you realize you entered the wrong address, contact us immediately before the order is dispatched.

Damaged or Lost Shipments

If your package arrives damaged, please take photos of the packaging and product and contact us within 48 hours of delivery. We will assist you in filing a claim with the courier or arranging a replacement. For lost packages, we will coordinate with our shipping partners to investigate and resolve the issue.

Split Shipments

If your order contains multiple items, they may be shipped separately depending on availability and warehouse location. You will receive separate tracking information for each package.

Contact Us

For any shipping-related inquiries, changes to your order, or special delivery requests, please contact our support team at shamstechllc@gmail.com. We’re here to ensure your products reach you safely and on time.

Shipping Policy